At Digitalitworks, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our office equipment sales and services, including printers, shredders, fax machines, copiers, and related support or leasing activities. By using our website, contacting our team, or purchasing from us, you consent to the practices described below.
Information We Collect:
We collect both personal and business-related information to process orders, provide services, and improve our customer experience. This may include your name, company name, email address, phone number, billing and shipping addresses, and payment details. Additionally, when you use our website, we may gather non-personal information such as browser type, IP address, and device information for analytics and website performance.
How We Use Your Information:
Your information is used to fulfill orders, deliver products, schedule services, provide customer support, process payments, and offer promotions or updates relevant to your business needs. We may also use your contact details to send service reminders or promotional emails, which you can opt out of at any time.
Data Security:
We take your data security seriously. All transactions are processed through secure, encrypted channels, and we implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure. Access to your data is restricted to authorized employees and partners who require it to fulfill business functions.
Sharing of Information:
Digitalitworks does not sell or rent your personal data to third parties. However, we may share limited information with trusted service providers, such as shipping companies, payment processors, or IT vendors, strictly for operational purposes. These partners are bound by confidentiality agreements and are not permitted to use your data for any other reason.
Cookies and Website Tracking:
Our website may use cookies to enhance your browsing experience and understand user behavior. Cookies allow us to remember your preferences, improve site functionality, and measure site traffic. You may disable cookies in your browser settings, though some features of our website may not function properly without them.
Your Rights:
You have the right to access, correct, or request the deletion of your personal data held by Digitalitworks. You may also withdraw consent for marketing communications at any time.
Policy Updates:
Digitalitworks reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
For any questions or privacy-related concerns, please contact our customer support team.